Coastal Windows & Exteriors has once again been honored with the James Hardie Service Excellence Award, marking the second consecutive year the company has received this prestigious recognition. This accolade is a testament to the company's dedication to excellence in exterior remodeling services, particularly in the New England area. The award criteria, based on homeowner satisfaction surveys conducted by GuildQuality, require a minimum 90% 'Likely to Recommend' score. Coastal Windows & Exteriors not only met but exceeded this benchmark with a 91% recommendation rate, further cementing their status as a leader in the industry.
Stephanie Vanderbilt, the owner of Coastal Windows & Exteriors, shared her pride in this achievement, attributing it to her team's relentless pursuit of excellence and commitment to providing superior siding solutions. The company's reputation is bolstered by a 4.7-star Google rating and over 650 positive customer reviews, reflecting their high level of customer satisfaction and quality service.
As a James Hardie Elite Preferred Contractor, Coastal Windows & Exteriors specializes in the installation of fiber cement siding, a product renowned for its durability and resistance to harsh weather conditions. This award not only highlights their expertise in the field but also their ability to consistently deliver superior craftsmanship and customer service. Since its founding in 2011, the company has grown to become a respected, woman-owned business, earning multiple industry accolades, including the SBA Massachusetts Business Person of the Year and a spot on the Inc. 5000 list for top replacement companies in New England.
This recognition is significant for the industry as it underscores the importance of customer satisfaction and quality service in the competitive exterior remodeling sector. For homeowners, it serves as a reliable indicator of a contractor's commitment to excellence and customer care. For the industry, it sets a benchmark for service quality and professionalism, encouraging others to strive for similar recognition. Coastal Windows & Exteriors' achievement is a clear demonstration of how dedication to quality and customer satisfaction can lead to sustained success and industry recognition.
