Comcast has significantly expanded its retail presence in the Twin Cities area with the opening of a new Xfinity store in Crystal, Minnesota. Located at 5606 W. Broadway, the store is designed to offer customers an immersive experience of Xfinity's comprehensive product lineup, including internet, video, mobile, and home security services. This new location features an interactive design that allows visitors to explore and experience Xfinity products and services firsthand, providing a modern, customer-friendly environment for personalized support, equipment exchange or upgrades, and account management.
The operating hours of the new store are set from Monday through Saturday, 10:00 a.m. to 7:00 p.m., and Sunday from 11:00 a.m. to 6:00 p.m., ensuring convenient access for local residents. With this addition, Comcast now operates 16 Xfinity retail locations in the Twin Cities, significantly enhancing its local presence and customer service capabilities. A dedicated space for Comcast Business customers is also included, offering local businesses the opportunity to discuss their technology needs and explore tailored solutions.
Crystal Mayor Jim Adams praised Comcast's investment in the community, emphasizing the critical role of access to the latest technology for residents. In a move that underscores its commitment to corporate citizenship, Comcast has donated $2,500 to the NEAR Food Shelf alongside the store opening. Rachel Johnson, vice president of Sales and Marketing for Comcast Midwest, highlighted the store's mission to provide expert support and personalized service to improve customers' connectivity experiences, featuring hands-on device demonstrations and customized assistance.
This store opening is part of Comcast's extensive investment strategy in Minnesota, which has seen over $525 million invested in technology and infrastructure over the past three years. These investments focus on network expansion and upgrades, reflecting Comcast's long-term commitment to enhancing connectivity and services for Minnesota's residents and businesses. Customers can utilize Comcast's online appointment booking system to schedule visits in advance, ensuring a streamlined and convenient experience.
The expansion of Xfinity's retail footprint in Minnesota arrives at a time when reliable internet connectivity and advanced home technology services are more crucial than ever for work, education, and entertainment. By establishing a physical location for product interaction and in-person support, Comcast aims to close the gap between digital services and personalized customer care. The new Xfinity store in Crystal stands as a testament to Comcast's adaptability to evolving consumer needs, serving as a local hub for technology and connectivity solutions in the community.
