Item by Item, a leading provider of Microsoft Dynamics 365 training, has launched Copilot for D365 Supply Chain Training. This new module represents the latest addition to the company's expanding library of AI-focused educational content, specifically designed to support Microsoft's initiative of embedding artificial intelligence directly into enterprise application workflows.
The training program addresses several key AI components now integrated into D365 Supply Chain. These include Copilot Sidecar, which functions as a conversational assistant allowing users to interact with the system through natural language commands without disrupting their workflow. The curriculum also covers Embedded Summarizations that provide contextual insights within supply chain modules, AI-Driven Agents that automate repetitive tasks and interpret data, and AI-Powered Pages and Workspaces that organize and summarize critical supply chain information for rapid review and action.
Elif Item, CEO of Item by Item, emphasized that this training enables users to fully leverage the embedded AI features within D365 Supply Chain. According to Item, Copilot represents more than just another tool—it signifies a fundamental shift in how supply chain professionals approach their work. The training aims to ensure users can confidently navigate and apply these AI capabilities in real-world operational scenarios.
This release completes Item by Item's platform expansion for 2025, a year marked by significant growth in content and training offerings across various D365 products. As organizations increasingly adopt artificial intelligence technologies, IBI focuses on delivering practical, role-based training that facilitates adoption and maximizes business impact. The company maintains what it describes as the largest user-focused online training platform for Microsoft Dynamics 365, serving thousands of users across multiple industries.
The broader IBI platform encompasses over 1,300 micro-courses, more than 90 learning paths, and over 220 assessments covering Finance, Supply Chain, Commerce, Sales, Customer Service, Field Service, and Change Management. In addition to self-serve online training, the company offers custom course development and hybrid training solutions tailored to organizational requirements. For more information about Item by Item's training offerings, visit https://www.itembyitem.co.
