Roto-Rooter, the Cincinnati-based plumbing and water cleanup service, is commemorating 90 years of operation, marking a journey from a single patented solution to a nearly $1 billion organization. The company's revenue has more than doubled in the last decade, climbing from less than $400 million in 2014 to over $900 million in 2024, according to a recent feature in the Cincinnati Enquirer.
Founded in 1935 by Samuel Blanc with an innovative root-cutting device, Roto-Rooter has strategically shifted from conventional drain cleaning to becoming experts in full-service plumbing and water cleanup. CEO Spencer Lee attributed the milestone to employee dedication, stating the company takes pride in its history while looking toward the future.
The growth strategy has involved reacquiring franchises nationwide and broadening service offerings. Today, the company provides a comprehensive suite of solutions including hydro jetting, sewer repair and replacement, trenchless repairs, water damage cleanup services, and water filtration systems. With over 6,000 employees across the United States, including more than 200 in the Greater Cincinnati region, Roto-Rooter has expanded its reach while maintaining quality standards.
The company's ongoing relevance is demonstrated through addressing contemporary plumbing challenges, including problems caused by "flushable" wipes on aging sewer systems. Roto-Rooter also maintains a unique community initiative that provides free rescues for pets trapped in pipes and drains using specialized equipment.
As a subsidiary of publicly traded Chemed Corporation (NYSE: CHE), Roto-Rooter now accounts for over one-third of its parent company's annual revenue of $2.4 billion. The firm's downtown Cincinnati headquarters serves as the central hub for nationwide operations, blending traditional expertise with modern plumbing services and technology. For more information about their services, visit https://www.roto-rooter.com.
