Intershop Communications AG, a global provider of B2B commerce solutions for the upper mid-market in manufacturing and wholesale, generated total revenues of EUR 33.3 million in the financial year 2025, down from EUR 38.8 million in the previous year. While service revenues and license and maintenance revenues saw declines, revenues from the strategically important cloud business remained steady at EUR 20.5 million, matching the previous year's level. The share of cloud revenues in total revenues increased significantly to 62%, up from 53% in 2024, indicating a successful strategic pivot toward subscription-based models.
The company reported earnings before interest and taxes (EBIT) of EUR -2.8 million, compared to EUR 0.1 million in 2024, primarily impacted by a complex major project in the service segment that required significantly more resources than originally planned. However, Intershop successfully achieved an important operational milestone with the project's acceptance in early February 2026. Incoming cloud orders showed positive momentum, rising by 9% year-on-year to EUR 21.7 million, driven primarily by a large number of new contracts signed in the fourth quarter of 2025.
Cloud ARR (annual recurring revenues) remained steady at EUR 20.1 million as of the reporting date, unchanged from the prior year. Net new ARR (before currency effects) came to EUR 0.6 million, down from EUR 2.7 million in 2024, due to expiring customer contracts in the current financial year. The cloud margin remained stable at 65%, demonstrating the resilience of this business segment despite broader revenue declines. License and maintenance revenues decreased to EUR 6.4 million from EUR 9.4 million in the previous year as a result of the strategic focus on cloud business, while service revenues dropped by 29% to EUR 6.3 million.
Operating expenses and income were down slightly by 1% to EUR 17.5 million, while R&D expenses rose by 8% to EUR 7.2 million, reflecting continued investment in platform development. Sales and marketing expenses declined 15% to EUR 6.3 million, and general administrative expenses decreased by 4% to EUR 3.2 million. Other operating expenses rose to EUR 1.3 million and included one-time expenses for personnel reduction measures totaling EUR 0.9 million, which are expected to drive efficiency improvements in the medium term and further stabilize Intershop's cost base.
Markus Dranert, CEO of Intershop Communications AG, stated that the financial year 2025 was defined by operational and structural changes. "A complex major project in the service segment required substantial resources but was successfully accepted in February 2026, marking an important operational milestone for us," Dranert said. "At the same time, with the continued technological advancement of our platform into an agentic B2B commerce solution, the implementation of our partner-first strategy, and the sustainable reduction of our cost base, we have laid important foundations for the company's future development."
As part of the company's strategic further development, the Supervisory Board extended the contract of CEO Markus Dranert. Originally running through November 2026, the contract now continues until 31 March 2029. Frank Fischer, Chairman of the Supervisory Board of Intershop Communications AG, commented on the extension: "By extending Markus Dränert's contract, we are deliberately focusing on continuity and a long-term strategic perspective for Intershop. Having held operational responsibility as COO, he knows Intershop intimately and has played a key role in driving the company's technology toward an agentic B2B commerce platform."
For the financial year 2026, Intershop expects incoming cloud orders and net new ARR to remain at the previous year's level. In terms of revenues, a slightly lower percentage decline is forecast compared to the previous year. Thanks to its improved cost base, Intershop expects a balanced operating result (EBIT). The full consolidated financial statements will be published in mid-March 2026, with all financials in the press release being provisional pending completion of the statutory audit. Additional information can be found on www.newmediawire.com.
