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Hilltop Camper & RV Updates Service Scheduling Across Four Minnesota Locations

By Editorial Staff
Hilltop Camper & RV, a family-owned RV dealership since 1951, has overhauled its service scheduling and parts coordination system across its four Minnesota locations to improve efficiency during peak seasonal demand.

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Hilltop Camper & RV Updates Service Scheduling Across Four Minnesota Locations

Hilltop Camper & RV, a family-owned RV dealership operating in Minnesota since 1951, has implemented an internal adjustment to service scheduling and parts coordination across its four locations in Alexandria, Brainerd, Rochester, and Fridley (Twin Cities). The update affects how RV service and parts in Minnesota are scheduled and routed between departments, particularly during seasonal maintenance periods when appointment volume increases across all locations.

The change applies to service intake processes linked to RV service and repair near Minnesota, with service appointments now distributed based on system type and technician availability. The dealership operates 49 service bays across its network, allowing work to be allocated based on capacity and technician assignment. Service departments continue handling RV repair categories including electrical system diagnostics, water system maintenance and winterization, propane system inspection, roof inspections, slide-out and leveling system adjustments, and more.

Hilltop Camper & RV also continues RV sales in Minnesota across all dealership locations, with inventory including travel trailers, fifth wheels, motorhomes, toy haulers, and compact RV units. Selected units are moved into RV specials inventory based on incoming shipments and inventory balancing, offering clearance and surplus units depending on availability.

The company maintains a centralized parts system supporting RV parts in Minnesota, with the Fridley location serving as the primary parts inventory hub. The system includes OEM and special-order components for multiple RV categories, such as electrical system components, plumbing fittings, appliance replacement parts, structural repair hardware, and camping accessories. If parts are unavailable at one location, orders are processed through supplier channels serving all Minnesota branches.

Certified RV technicians, including RVIA and RVDA-trained staff, continue handling diagnostics and repair services across all locations. Work assignments are distributed based on the technician's skill set and system category. Warranty processing is managed through internal coordination with manufacturers to handle approvals and repair authorization requests across service departments.

Hilltop Camper & RV operates as a multi-location RV dealership in Minnesota with facilities in Alexandria (5701 MN-29 South), Brainerd (7324 Novotny Road N), Rochester (1240 Lake Shady Ave S), and Fridley (7810 University Ave NE). Each location provides recreational vehicle sales, service intake, and parts access, with the Brainerd location serving as a main contact point for scheduling and service inquiries.

The dealership was founded in 1951 in Hilltop, Minnesota, by Roy Pearo and is approaching its 75-year milestone in 2026. Key operational highlights include four Minnesota dealership locations, service departments with certified RV technicians, parts distribution including the largest RV parts store in Minnesota at the Fridley location, and recognition with the Blue Ribbon Award from RV Business Magazine in 2025.

For more information, visit Hilltop Camper & RV.

Editorial Staff

Editorial Staff

@editorial-staff

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