National TAB Intelligence (NTi) commemorates its 20th anniversary this year, marking a significant evolution from its origins as a specialized HVAC testing provider to its current position as a technology-driven building performance company. Founded in 2006 to address industry gaps in consistency and accountability, the company has systematically expanded its service portfolio and operational footprint to meet growing client demands.
The company's foundational mission was to provide restaurant chains with reliable, consistent HVAC testing, adjusting, and balancing (TAB) services. President Joe Hertenstein identified a critical need for accountability across multi-location brands during building construction and maintenance phases. This customer-centric focus on delivering comfort, control, and performance became the cornerstone of NTi's business philosophy and growth trajectory.
A pivotal transformation occurred in 2023 when the company rebranded from National TAB to National TAB Intelligence, formally embracing its technological evolution. This shift involved significant investment in proprietary software platforms to enhance reporting capabilities and operational efficiency. The company also established strategic partnerships with complementary service providers nationwide and implemented rigorous training programs for its field engineering teams, creating what it describes as a "full house of technology, knowledge, and services."
NTi's service expansion now encompasses comprehensive building performance solutions including system start-ups, commissioning, indoor air quality management, and ongoing facility maintenance. The company has deliberately grown its institutional project capabilities, now serving schools, hospitals, and other large facilities alongside its commercial client base. This diversification reflects lessons learned through collaborative partnerships with clients, focusing on holistic performance improvement from design through ongoing operations.
Operational excellence remains central to NTi's value proposition, with the company achieving over 95% self-performance through intensive workforce development. The company maintains NEBB certification for its core TAB services, ensuring industry-standard quality. For business and technology leaders, NTi's two-decade journey demonstrates how traditional service companies can successfully integrate technology platforms and data-driven methodologies to create scalable, high-value partnerships in the built environment sector.
The company's continued investment in both technological infrastructure and human capital suggests a strategic focus on sustainable growth within the building performance industry. More information about NTi's services and operational reach is available at https://www.nationaltab.com.
