BridgeInteract, a healthcare technology company specializing in unified patient engagement platforms, announced on August 19, 2026, that it has successfully completed a SOC 2 Type 2 examination. The examination, conducted by an independent licensed CPA firm, assessed the company's controls over an extended reporting period, focusing on security, availability, processing integrity, confidentiality, and privacy – the trust services criteria established by the American Institute of CPAs.
The distinction between Type 1 and Type 2 reports is critical for healthcare organizations evaluating technology vendors. While a Type 1 report provides a snapshot of control design at a single point in time, a Type 2 report evaluates whether those controls operated effectively throughout the entire reporting period. For providers, this difference translates into confidence that a vendor's security measures are not just theoretically sound but have been proven in practice over months of real-world operation.
John Deutsch, CEO of BridgeInteract, emphasized the significance of this achievement: "Our customers entrust us with sensitive information and we take this very seriously. We built BridgeInteract to protect that information at every step. A Type 2 examination means an independent firm watched our controls work over months, not on one convenient day. That is the standard our customers deserve, and it is the standard we hold ourselves to."
BridgeInteract's platform consolidates multiple fragmented systems into a single, integrated solution that works directly within the electronic health record (EHR). By unifying patient portal access, intake, scheduling, payments, clinical and social-needs screening, and secure messaging, the company reduces the number of systems handling patient data, thereby minimizing potential points of exposure. This integration is designed to ensure that patient information flows into structured chart fields, avoiding the risks associated with disconnected PDFs or flat files.
The importance of this security milestone grows as BridgeInteract's footprint expands. With capabilities spanning the entire patient journey, the platform's security cannot be taken on faith. The independent, multi-month examination provides prospective clients with verifiable assurance that the company's controls are effective and reliable.
In addition to the SOC 2 Type 2 report, BridgeInteract maintains compliance with the ONC Certification Criteria for Health IT, operates within a HIPAA-compliant environment, and meets Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) requirements for organizations in that country. The full SOC 2 report is available to prospective clients under a non-disclosure agreement.
Security at BridgeInteract is not a one-time achievement but an ongoing commitment. Every new capability added to the platform is developed and tested against the same rigorous standards validated in the examination. The company also engages independent security firms throughout the year for additional third-party testing and auditing, ensuring continuous vigilance.
This certification positions BridgeInteract as a trusted partner for healthcare organizations seeking to streamline operations while maintaining the highest levels of data protection. As the healthcare industry increasingly relies on digital solutions, the ability to demonstrate proven security controls over time becomes a decisive factor in vendor selection.
